As a member of the LGBTQIA+ community, I want you to know that this is a safe space. Whether you’re transgender, neurodivergent, living with a disability, or from any faith or cultural background – you are welcome here. Your pronouns, identity, and lived experiences are respected and honoured. 
I understand what it means to need genuine acceptance. You don’t need to explain or justify who you are. 
I am glad you are here.
As a member of the LGBTQIA+ community, I want you to know that this is a safe space. Whether you’re transgender, neurodivergent, living with a disability, or from any faith or cultural background – you are welcome here.

Terms & Conditions

Digital Product Usage & Copyright Notice

By purchasing “Dealing with Grief” digital resources, you agree to the following terms:

Personal Use License

This digital product is licensed for your personal use only. You may access and use all materials for your own learning, reflection, and growth.

Copyright Protection

All content, including text, exercises, and formatting, is protected by copyright law and owned by Teresa Joy Mack. Unauthorised reproduction, distribution, or sharing is strictly prohibited.

Sharing Restrictions

You may NOT share, distribute, or forward these materials to others
You may NOT post any portion of the content on social media, websites, or public platforms
You may NOT use this content for commercial purposes or resale
Printing is permitted for your personal use only.

Access Duration

“Lifetime Access” refers to access for the lifetime of Craft Conscious CIC/Teresa Joy Mack’s business operations. While we have no plans to discontinue this service, customers will be given reasonable notice (minimum 90 days) should business circumstances change.

Professional Use

If you wish to reference or incorporate elements of this work in your professional practice, please contact Teresa directly on [email protected] for permission or to discuss appropriate licensing arrangements.

Refund Policy

Due to the digital nature of this product and immediate access upon purchase, all sales are final. If you experience technical difficulties accessing your materials, please contact support immediately.

Contact for Permissions

For questions about usage rights or professional licensing: [email protected]

By completing your purchase, you acknowledge that you have read, understood, and agree to these terms.

Technical Support & Delivery

Immediate Access

Upon successful payment, you will receive instant access to your ThriveCart Learn portal containing all three modules. Check your email for login credentials and access instructions.

System Requirements

  • Internet connection required for initial access and flipbook viewing
  • PDF reader for downloadable e-book (free readers available)
  • Standard web browser for optimal flipbook experience
  • Printer access recommended for workbook sections

Technical Support

We’re here to help ensure you can access your materials:

Response Time: Technical support inquiries answered within 24-48 hours
Common Issues: Login problems, download difficulties, or formatting questions
Contact: [email protected] with “Technical Support” in subject line
What to Include: Your order number, device/browser information, and description of the issue

Platform Access

  • Your ThriveCart Learn access never expires [see Access Duration clause above]
  • Materials remain available for lifetime access
  • You can log in from multiple devices using your credentials
  • Bookmark your portal for easy future access

Download Instructions

E-book: Available as PDF download within your portal
Workbook: Google Doc format, easily printable
Flipbook: Browser-based, no download required

Troubleshooting

If you don’t receive access within 15 minutes of purchase:

  • Check spam/junk folders for confirmation email
  • Verify email address used during checkout
  • Contact support with your order confirmation number